Your privacy is paramount to us.
(and to our attorneys as well!)
We are Artistic Fuel!
There are many different ways you can use Our Services. You can search for and share information, communicate with other people, or create new content. When you share information with us (for example, by creating an Artistic Fuel account), we can make those services better by helping you connect with other people and share Your Content with others quicker and easier.
TYPES OF INFORMATION WE PROCESS
Information You Give Us. We may collect the Personal Information you provide or otherwise make available to us when you access or use Our Services (such as when we require you to sign up for an Artistic Fuel account or update your account or user profile information). If you want to take full advantage of the sharing features Our Services offer, we might also ask you to create a publicly visible profile, which may include your name and photograph. You may also be asked to provided certain Personal Information (a) when you access or use Our Services to search for or view artwork or other items; follow artists, galleries, institutions or other users; place bids in an auction; or otherwise perform transactions or communicate with other users; or (b) when you link your Artistic Fuel account to an account you maintain on another social media service, in which case we may obtain your username on that other service and other information you make publicly available through that other service; or (c) when you communicate with us.
Information From Your Use Of Our Services. We may automatically collect certain information about how you access or use Our Services. By using Our Services, you consent to the collection of that information. Examples of that information include device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information, which may include your phone number); log-in information (such as your search queries); telephone log information (such as your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information, and types of calls); internet protocol address; system activity; hardware settings; browser type and language; the date and time of your request; the referral URL; and cookies that may uniquely identify your browser or your Artistic Fuel account.
Location Storage. We may collect and store information (including Personal Information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Information From Other Users. If you use Our Services to communicate with other users or perform transactions with other users, we may obtain information or feedback from them about their interaction with you (for example, whether you were responsive to their communications or completed a transaction with them). Also, if users share content through Our Services that contain information about you, we will also receive that information.
Information From Other Sources. We may obtain information about you from certain third parties (such as other companies with which we jointly offer services or conduct promotional events), third-party service providers, credit bureaus, or other sources. This information may include demographic information, contact information, open data, publicly available data, and credit check information. We may use this information for legitimate business purposes (such as the performance of a contract, customer support, fraud prevention, and credit-related decisions in connection with Our Services).
HOW WE USE THE INFORMATION WE COLLECT AND WHY COLLECT IT
The information we collect helps us provide, maintain, protect, and improve Our Services; develop new products and services; provide customer support; and make Our Services more efficient for you and other users.
We may use the name you provide for your Artistic Fuel profile across all of Our Services that require an Artistic Fuel account. In addition, we may replace past names associated with your Artistic Fuel account so that you are represented consistently across all of Our Services. If other users already have your email address or other information that identifies you, we may show them your publicly visible Artistic Fuel Profile information, such as your name and photograph.
When you contact us, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about Our Services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, such as pixel tags, to improve your user experience and the overall quality of Our Services. When showing you tailored advertisements, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation, or health.
TRANSPARENCY AND CHOICE
People have different privacy concerns. Our goal is to be clear about what information we collect so that you can make meaningful choices about how it is used. For example, you can review and control certain types of information tied to your Artistic Fuel Account by using the Artistic Fuel Dashboard to view and edit advertising preferences (such as which categories might interest you); by opting out of certain advertising services; by viewing and adjusting how your Artistic Fuel profile appears to others; and by controlling who you share information with.
You may also set your browser to block cookies (including cookies associated with Our Services) or to let you know when we are setting a cookie. However, it is important to remember that Our Services may not function properly if you disable cookies.
We provide registered users with settings on Our Services to control whether they receive certain communications from us. If you do not want to receive marketing emails from us, you can unsubscribe by following the unsubscribe link in the email you receive, changing your preferences in your profile and account settings (if you have registered for an Artistic Fuel account), or emailing us. Please be aware that opt out requests may take up to five business days to process, and you may not be able to opt out of receiving certain communications from us (such as emails about your account, your relationship with us, or your transactions). Unsubscribing from receiving emails we send you may result in your having a less robust experience with Our Services.
ACCOUNTS AND USER PROFILES
Registration, Access, And Records. To register for an Artistic Fuel account, you will need to provide your full name and a valid email address. If you have received our permission to use Our Services as a business, you may need to provide additional information. If you have an Artistic Fuel account, you may access, add, remove, or update certain information about you in your profile and account settings. It is your responsibility to update your Personal Information to keep it accurate and current.
Profile And Account Information.
To make Our Services more interactive, certain information about your user profile or account may be made accessible to other users on or through Our Services, as indicated in your user profile and account settings on Our Services, or as otherwise indicated by us when you use certain of Our Services. For example, if your public profile is enabled in your settings, your name and certain information that you may enter in your user profile (such as your biography, location, and website) will be visible to other users of Our Services. Our Services may include settings to control how certain user profile or account information is shared with other users on or through Our Services. You should check your user profile and account settings regularly to be informed of your current choices. Public information on Our Services may be indexed by third-party search engines and accessible by or through them. For further information, please contact us at email@example.com.
“FAVORITES” AND “FOLLOWS”
Our Services may include features that enable you to designate your “favorite” artists, designers, or other creators; artwork and other items or categories of artwork; or other items. Our Services may also include features that enable you to “follow” galleries, institutions, and other users, artists, designers, and creators; categories of artwork; or other items. If your public profile is enabled, other users may also be able to follow you, and the number of users that follow you may be visible to other users of Our Services. You may be able to share, or choose not to share, certain information about your “favorites,” “follows,” or “followers” on or through Our Services, as indicated by us in connection with these features or in your profile and account settings. If you enable those designations, we may include you in email communications regarding them. If you would like to opt out of receiving those emails, please follow the unsubscribe link at the bottom of the relevant email or visit your account profile to update your email settings. For further information regarding opt-outs, please contact us at firstname.lastname@example.org.
YOUR USER CONTENT
Connecting With Other Users. We strive to provide a platform and marketplace where users can discover and engage with a wide range of artwork, design, and other items from around the world, including items from the various galleries, institutions, and others that use Our Services as exhibitors or sellers. To help make this happen, Our Services may include features (such as messaging tools and email addresses hosted on Our Services) that could enable you to contact and communicate with other users. For example, when a seller lists an artwork or other item on Our Services, Our Services could enable you to contact that seller about that item or other items that may be available, although we do not offer that service at this time.
Sharing Information With Other Users. Our Services let you share information with others. When you use Our Services to contact another user or perform a transaction with another user (such as a gallery), that other user may obtain from us your name, email address, and other contact information to facilitate communications and transactions or for their marketing purposes. Sometimes these users may be able to obtain additional information about you when you use Our Services to contact them or perform a transaction with them. For example, they may be able to obtain information about your location, interests, and other information, as indicated by us in connection with Our Services, or as otherwise indicated in your profile and account settings. Our Services may include settings that enable you to choose how certain information is shared with other users when you contact them or perform a transaction with them. Please remember that when you share information publicly, it may be indexable by search engines, such as Google.
WITH WHOM DO WE SHARE PERSONAL INFORMATION?
Service Providers. We may contract with third-party providers to help us provide Our Services or to perform services related to Our Services. Those third-party providers may access your Personal Information as needed to perform their functions for us. Examples include order fulfillment, package delivery, payment processing, bill collection, fraud investigation, email and postal mail administration, customer service assistance, web and mobile data analytics, and server and database hosting services.
We use third parties (including, for example, Google) to gather your data from financial institutions. By using Our Services, you authorize those third-party providers to act on your behalf to access and transmit your personal and financial information from relevant financial institutions according to the terms of those third-party providers’ respective privacy policies and service terms.
Business Transfers. If we are involved in a merger, acquisition, or sale of our assets, your Personal Information may be one of the assets transferred. Should this occur and you have registered for an Artistic Fuel account, we will notify you of the change of ownership by sending an email to the most recent email address you provided us under your Artistic Fuel account.
Legal Purposes. We may access, preserve, and disclose your Personal Information or other information if we believe that such access, preservation, or disclosure is reasonably necessary to comply with any law, regulation, legal process, or governmental request (such as search warrants, subpoenas or court orders); enforce the TOU Agreement or any other agreement with users; investigate potential violations; detect, prevent, or otherwise address fraud, security, or technical issues; protect and enforce your or any other person’s rights and property; protect and enforce Artistic Fuel’s rights and property; or prevent physical harm to any person.
AGGREGATED AND NON-PERSONAL INFORMATION
We may aggregate or make anonymous any Personal Information we have obtained in any way from or about you or others so that such information no longer contains any Personal Information. We may use and share any aggregated, anonymous, or other non-personally identifying information for any legitimate business purpose (including, for example, to instruct how to access and use Our Services, and for research, development, statistical, and marketing purposes). If we have anonymized or de-identified any of your Personal Information so that it can no longer be associated with you, we may use that Personal Information for the above purposes indefinitely without further notice to you.
OTHER WEBSITES AND SERVICES
Artistic Fuel is headquartered in the United States. Our users (including the galleries and other organizations that use Our Services as exhibitors or sellers), service providers, and other third parties you may interact with in connection with Our Services may be located in the United States or other countries around the world, including countries that may not offer the same level of protection for your Personal Information as that offered in the United States. By accessing or using Our Services in the United States or another country or jurisdiction, you agree that your Personal Information may be transferred and processed in the United States and that other country or jurisdiction.
EU-U.S. AND SWISS-U.S.-PRIVACY SHIELD FRAMEWORKS
STATE LAW PRIVACY RIGHTS
If you are a Protected Resident, you have a right to know about how we process your Personal Information and what portions of your Personal Information we have collected, as well as the right to request us to correct and delete your Personal information. You may also have a right to opt out of the sale or sharing of your Personal Information and a right not to be discriminated against for exercising your privacy rights. (The VCDPA also provides the right to opt out of certain forms of profiling and targeted advertising.) We do not sell or share Personal Information and do not discriminate in response to privacy rights requests. We also do not use or disclose sensitive Personal Information for any purpose that would require you to exercise a right to limit according to the applicable Consumer Privacy Act of your state of residence.
To protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not provide, correct, or delete your Personal Information.
You may submit a rights request through an authorized agent. If you do so, the agent must provide us with signed (and, if we require, notarized) written permission to act on your behalf, and you may also be required to independently verify your identity and submit proof to us of your residency. Authorized agent requests should be submitted to email@example.com.
Our Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from people in this age group. If you believe we may have collected Personal Information from anyone under the age of 13, please contact us at firstname.lastname@example.org. We will investigate any notification and, if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, you must have consent from your parent or guardian to use Our Services.
Every Artistic Fuel account is protected by a password to help maintain privacy and security. If you register for an account, we urge you to use a strong password containing unique numbers, letters, and special characters and to protect the confidentiality of your password at all times. If you become aware of, or even suspect, any unauthorized access to or use of your account or password, you must immediately notify us and change your password. Please understand that while we seek to protect your Personal Information and maintain the security of Our Services, we cannot guarantee the security of any information, whether online or offline, because of the possibility of hardware or software failure, unauthorized entry or use, and other factors.
You therefore transmit information at your own risk. You should also be aware that any information you provide to us by email is unencrypted. Therefore, you should take special care in deciding what information you send to us by email. In addition, we are not responsible for the circumvention of any privacy settings or security measures contained on our website or on third-party websites.
We may retain your Personal Information for as long as we need to in order to provide Our Services to you or for any other legitimate business purpose, such as resolving disputes, safety and security, or complying with legal obligations. How long we retain your Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from the unauthorized use or disclosure of that Personal Information, our reason for retaining that Personal Information, and applicable legal requirements.
Some jurisdictions have laws that give people the right to access or correct the Personal Information a company has about them. We will honor any statutory right you may have to access or correct any of your Personal Information that is in our records. Email requests to honor those rights and access or correct your Personal Information to email@example.com.
Once we receive your request, we will let you know whether an administrative fee (as permitted by applicable law) will apply to fulfill your request. However, even if you have a legal right to make such a request, applicable law may permit us to reject a request that is unreasonably repetitive, would require disproportionate technical effort (for example, developing a new system or materially changing an existing practice), would jeopardize the privacy of others, or would be extremely impractical to fulfill (for example, a request to access information located on a backup system).
If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, you can also submit your complaint to Privacy Trust, an independent third party. Visit Privacy Trust’s website at www.privacytrust.com/ to file a complaint. In limited situations, EU individuals may seek redress from the Privacy Shield Panel. You may also have the right to register a complaint with the data protection regulator in your country.
What These Technologies Are. “Cookies” are small data files placed on your computer or other device that record information. Website owners typically use them to make their websites work more efficiently, as well as to provide certain reporting information. For example, a cookie could enable Our Services to recognize your browser, while another cookie could store your account preferences and other information to help customize Our Services. We may use two kinds of cookies: “session cookies” and “persistent cookies.” “Session cookies” normally expire when you close your browser, while “persistent cookies” remain on your device until they expire or are deleted. “Web beacons” (which are also known as “pixel tags” or “clear GIFS”) are pieces of code or pixels embedded in a web page or email to track engagement with and responses to emails, web pages, or advertisements, or to access or communicate with cookies. “Tracking URLs” are special URLs that can be used to track engagement with and responses to emails or web pages.
Local Shared Objects. Certain websites may also use Local Shared Objections, which are also known as “LSOs” or “Flash Cookies,” to collect and store information about your use of Our Services, for fraud prevention purposes, and for other site operations. If you do not want LSOs stored on your computer or other device, you can adjust the settings of your Flash Player to block LSOs storage. However, setting your Flash Player to restrict or limit acceptance of LSOs may interfere with some Flash applications, such as those used in connection online content.
Opting Out. Third-party providers may offer you a way to opt out of receiving cookies from them by visiting their own websites or the websites of industry groups, such as the Network Advertising Initiative and the Digital Advertising Alliance. For example, you may opt out of receiving advertising-related cookies from Google through its settings. If you opt out of receiving cookies from one of these providers, it may place a cookie on your device to remember your preferences. Accordingly, if you delete cookies, install a new browser, or start using a new device, you may need to repeat the opt out process. To opt out of receiving marketing materials, email us at firstname.lastname@example.org.
CONTACTING ARTISTIC FUEL